Responsible Gaming
24 bdbajee believes gaming is a form of entertainment — not a financial solution. If you play consciously and within set limits, it can be an enjoyable experience.
Keep gaming in control
At 24 bdbajee, we want every member to play in a safe environment. Casino or sports betting is a form of entertainment, and it only brings genuine enjoyment when kept under control. However, some people do cross that line, and it can have a negative impact on their personal and family life.
We provide various self-limit tools for our members so you can decide for yourself how much time and money you spend. These protective rules are set out in detail in our Terms and Conditions.
Be honest with yourself. If you feel your gaming habits are gradually getting out of control, act without delay. Talk to your family, tell someone you trust, or get help from our support team.
Remember, no one under the age of 21 may open an account or play on this site. Keep your account details safe from minors.
24 bdbajee's responsibility
We actively provide tools to help you monitor and limit your own gaming habits. If any member runs into difficulty, our support team is available 24 hours a day.
We never encourage excessive play in our advertising or promotions. Our goal is to ensure a long-term, healthy, and enjoyable experience.
In our Privacy Policy, we make clear how we use member information and what rules we follow when sharing with any third party.
- Deposit limit setting
- Session time limit setting
- Self-break and permanent account closure options
- 24/7 live chat and email support
- Strict 21+ age verification
Self-limit tools
Using the tools below, you can set your own gaming boundaries. These can be activated at any time from your account settings.
Deposit Limit
Set a maximum amount you will deposit per day, per week, or per month. Once set, lowering the limit takes effect immediately, but there is a waiting period to increase it.
Session Time Limit
Set a time limit on how long you play in one sitting. When the set time is up, the system will automatically notify you and can close the session if needed.
Short-Term Break
If you want to take a break for a few days, you can temporarily suspend your account for anywhere from 24 hours to 30 days. No betting or deposits are possible during the break.
Self-Exclusion
If you feel your gaming habits are getting out of control, choose long-term self-exclusion. This step fully deactivates your account and there is no option to reverse it before the period ends.
Loss Limit
Set a limit in advance on how much you are willing to lose within a given period. Once that limit is reached, no further betting will be allowed.
Contact Support
Write to us on 24/7 live chat or send an email at any time — in Bengali or English. The support team can directly assist you with setting limits and self-exclusion.
When should you be careful?
If you or someone close to you shows any of the signs below, it is time to pay attention.
Betting Beyond Your Means
Using money meant for essential expenses (rent, food, bills) to place bets, or borrowing money to bet — this is an important warning sign.
Chasing Losses
The tendency to immediately bet again after a loss in order to win back lost money — this is a common pattern of problem gaming.
Spending More Time Than Planned
Starting out intending to play for just a short while and ending up playing for hours — this is a sign of losing control.
Hiding From Family
Keeping your gaming activity secret from family or close ones, or lying about the amount spent.
Restlessness and Anxiety
Feeling uncomfortable, irritable, or intensely anxious when unable to play or when money runs out — this signals mental dependence.
Neglecting Work and Relationships
Losing focus on work, studies, or family responsibilities and prioritising gaming over important commitments.
Where to find help?
Admitting a problem takes courage. Rather than facing it alone, seek support through any of the options below.
24 bdbajee Live Chat
Our support team is available on live chat 24 hours a day, 7 days a week. Contact us in Bengali or English — to talk about account limits, self-exclusion, or any concern.
Contact by Email
If you want to explain things in more detail, write to us by email. Our email address is [email protected] — we respond in both Bengali and English.
Family and Friends
Open up to a trusted family member or friend. Support from loved ones plays a big role in reducing stress and getting back on track.
Professional Advice
Speaking with a psychiatrist or counsellor can be helpful. Mental health services in Bangladesh are becoming more accessible — contact your nearest hospital or clinic.
Activate Self-Exclusion
If you feel a temporary break is not enough, activate long-term self-exclusion from your account. Let us know via live chat or email to set it up.
Keep a Personal Log
Note down each day how long you played and how much you spent. Seeing your own habits helps build awareness and makes change easier.
Key principles of responsible gaming
Set a Budget First
Before any gaming or betting session, decide in your mind on a limit — the amount you can afford to lose is your budget. Always keep this amount separate from your everyday living expenses. You should not set aside money for betting as soon as you receive your salary — only use what is left over after your monthly needs are covered.
Stick to Time Limits
Playing for long stretches reduces your ability to make good decisions and increases the tendency to take higher risks. Set yourself a time limit before each session and stick to it — the session timer feature will help you with this.
Consider Your Mental State
It is better not to bet when you are under stress, feeling sad, angry, or overly excited. Decision-making is harder in these states and the likelihood of taking unnecessary risks goes up. Before playing, ask yourself — am I in a normal state of mind right now?
Do Not Plan Around Winning
Never think of casino or sports betting as a source of income. Every game result is random — no strategy or system can guarantee a win. Enjoy gaming for fun, not profit.
Take Regular Breaks
After every 30–45 minutes of play, take a break of at least 15 minutes. Get up, drink some water, walk around a little. These short breaks give you a chance to reassess the situation.
Protecting Children and Minors
Always keep your account details secure. Always log out when leaving a device. If there are minors at home, use a password-protected device. Use of this site is strictly prohibited for anyone under 21.
Visit our FAQ section for detailed information on all site rules and terms — you will find answers to many responsible gaming questions there.